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OpenAI reviews

4.6★ · 1840 reviews · San Francisco, USA

Frontier AI models powering ChatGPT, GPT-5, and the Assistants/Realtime API.

Research and deployment company behind GPT-5, ChatGPT, DALL·E, Sora, and the OpenAI API. The default starting point for most teams shipping AI products in production.

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Recent reviews

The Assistants API saved us months of work — 5★

We were about to roll our own RAG stack. The Assistants API handled threading, tool calls, and vector stores out of the box. Production in three weeks.

Lead Engineer · B2B SaaS, Canada · 2026-04-02

Great models, occasional rate-limit pain — 4★

GPT-5 has been a workhorse. Main gripe is that scaling tier upgrades can be slow during peak usage. Otherwise excellent.

Product Manager · Fintech, Germany · 2026-03-22

Best-in-class for structured outputs — 5★

JSON-mode + function calling reliability is unmatched. We replaced a fragile regex pipeline and our error rate dropped from 12% to under 1%.

Engineering Lead · Data analytics, USA · 2026-02-14